
She was like, 'I didn't know this was going to happen, I feel so bad for her,'" Toffler continued. "I walk behind the stage-and sure enough there is Beyoncé and her dad, and she is crying. Swift wasn't the only one upset from the incident.


"I didn't anticipate I'd have a crying artist and mom to deal with-literally right before she has to go out on Sixth Avenue and stand on a car and sing her song." We're dealing with him now and I'm so sorry it ruined your moment,'" then-Viacom president James Toffler said. I know you have to perform in the next act, and let me think about a way we can make it right for you. Her mom and she were crying, and I profusely apologized, and I said, 'I'm sorry, we didn't know. "Because of my relationship with Taylor and her camp, I was going to deal with her.
